Shipping policy
At Omega Pharmacy, we aim to dispatch all orders promptly and securely to ensure your items reach you in excellent condition.
Shipping Method
All orders are shipped via Royal Mail Tracked Service, which offers:
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Full tracking from dispatch to delivery
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SMS and/or email delivery updates
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Delivery confirmation
This reliable service ensures you can track your order every step of the way for peace of mind.
Shipping Cost
A flat rate of £5.99 applies to all UK orders.
Please note: At present, we only ship within the United Kingdom.
Processing Time
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Orders placed before 2:00 PM (Monday–Friday) are typically dispatched the same day.
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Orders placed after 2:00 PM or on weekends/public holidays will be dispatched the next working day.
Delivery Time
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Delivery usually takes 1–3 working days from dispatch, depending on your location and Royal Mail’s network.
Important Notes
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Please ensure your delivery address is accurate and complete to avoid delays.
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We are not responsible for delivery delays caused by incorrect or incomplete addresses, or disruptions within Royal Mail’s delivery network.
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You will receive a tracking link by email or SMS once your order has been dispatched.
